Mortgage approval time:

Once we receive all required documents from you, we'll typically let you know the result within 2 weeks (excluding public holidays).

Important notes on telemarketing activities:

Hang Seng Bank only appoints authorized telemarketing representatives to promote mortgage and secured overdraft facility products and services. Our telemarketing representative will address customer by his/ her name. If you are suspicious about any telemarketing calls from Hang Seng Bank, please do not disclose your personal information and contact the Secured Loans Enquiry Hotline at 2710 2288.

Important notes on third party referral on loan application:

We will only proceed with a mortgage application referred by a third party accepted by us, the accepted third party should not charge any loan-related fees from the applicant. If you have enquiry, please contact the Mortgage Enquiry Hotline at 2710 2288.

To borrow or not to borrow? Borrow only if you can repay!