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Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
19 May 2024 (Sun) |
3:00 a.m. |
8:00 a.m. |
Personal e-Banking Services |
12:00 a.m. |
3:00 a.m. |
Life Insurance - eCancerPro Insurance Plan Life Insurance – eFamilyPro Insurance Plan |
|
12:00 a.m. |
3:30 a.m. |
Hang Seng Prestige Multi-Currency Debit Mastercard® application, card management and transaction services |
|
12:00 a.m. |
6:00 a.m. |
Investment Services |
|
12:00 noon |
2:00 p.m. |
My Relationship Manager |
|
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
| Monday to Friday | 9:00 p.m. to 9:30 p.m. (5 minutes) |
Personal e-Banking Services |
| Saturday | 6:00 p.m. to 6:30 p.m. (5 minutes) |
|
| Sunday | 2:30 a.m. to 6:30 a.m. | |
| Monday to Friday |
8:30 p.m. to 9:00 p.m. |
|
| Saturday | 5:45 p.m. to 6:15 p.m. | |
| Saturday |
8:00 p.m. to 12:00 a.m. (next day) |
|
| Monday to Friday |
12:00 a.m. (5 minutes) |
Transaction History, Foreign Exchange Service and FX Transfer to Other Hang Seng Account of Passbook Savings Account |
| Saturday | 6:00 p.m. to 6:00 a.m. (next day) |
|
| Sunday | 3:00 a.m. to 6:00 a.m. | Time Deposit Enquiry |
Monday to Sunday |
3:00 a.m. to 3:30 a.m. |
Mobile Cheque Deposit |
Tuesday to Saturday |
2:05 a.m. to 2:35 a.m. (2 mins) |
Travelsure Protection Plan application |
Tuesday to Sunday |
5:20 a.m. to. 5:30 a.m. (10 mins) |
Travelsure Protection Plan application with non-passbook savings account |
Monday to Friday |
11:30 p.m. to 11:35 p.m. (5 mins) |
Travelsure Protection Plan application with passbook savings account |
Saturday |
6:00 p.m. to 3:00 a.m. (next day) |
|
Sunday |
12:00 a.m. to 6:00 a.m. |
Travelsure Protection Plan application |
Friday |
12:00 a.m. to 2:00 a.m. |
General Insurance application:
|
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
| 19 May 2024 (Sun) | 12:00 a.m. | 6:00 a.m. | Investment Services |
| 19 May 2024 (Sun) | 12:00 a.m. | 8:00 a.m. | Business e-Banking Services |
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
| Monday to Friday | 21:00 to 21:30 (5 minutes) |
Business e-Banking Services |
| Saturday | 00:00 to 08:00 |
|
| Sunday | 00:00 to 08:00 |
|
| Monday to Friday | 20:30 to 21:00 (30 minutes) |
Investment Funds Trading |
| Saturday | 17:45 to 18:15 (30 minutes) |
|
| Sunday | 00:00 to 12:00 | Securities and Investment Funds - Profit and Loss Calculation |
| Sunday | 00:00 to 06:00 | e-Cheque Services |
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
26 Nov 2023 (Sun) |
00:45 |
11:15 |
Alias Management & Faster Payment Service |
eDDA services |
|||
Regular Schedule
| Date |
Time |
|---|---|
| Sunday |
00:00 - 06:00 |
Note: For non-regular maintenance schedule, please refer to the announcement posted on the home page of Hang Seng HSBCnet from time to time.
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
| 19 Apr 2024 (Friday) |
18:00 |
21:00 |
Travelsure Protection Plan application |
Regular Schedule
| Date | Time | Service Not Available |
|---|---|---|
| Sunday | 02:30 to 06:30 | Hang Seng Website Services |
Friday |
00:00 to 02:00 |
General Insurance application:
|
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
11 May 2024 (Sat) |
21:00 |
02:30 (next day)
|
Mobile Account Opening
|
25 May 2024 (Sat)
|
02:00 |
07:00 |
Mobile Account Opening
|
Regular Schedule
| Date | Time | Service Not Available |
|---|---|---|
Sunday |
02:30 to 06:00 |
|
| 1st day of each month |
02:00 to 07:00 |
|
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
20 Mar 2024 (Wednesday) |
04:00 |
06:00 |
Investment Services |
Regular Schedule
| Date |
Time | Service Not Available |
|---|---|---|
Sunday |
08:00 to 20:00 |
|
Non-Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
28 Apr 2024 (Sun) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
29 Apr 2024 (Mon) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
5 May 2024 (Sun) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
6 May 2024 (Mon) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
12 May 2024 (Sun) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
13 May 2024 (Mon) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
19 May 2024 (Sun) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
20 May 2024 (Mon) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
26 May 2024 (Sun) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
27 May 2024 (Mon) |
2:30 a.m. |
6:30 a.m. |
Automated Teller Machine Foreign Currency ATM Multifunction Automated Teller Machine Cash Deposit Machine Cheque Deposit Machine |
(about 30 minutes) |
|||
Regular Schedule
| Date |
Time | Service Not Available |
|
|---|---|---|---|
| From |
To |
||
| Monday to Sunday |
3:00 a.m. |
6:00 a.m. |
|
| System maintenance will be carried out in batches and will be completed within 2 hours. |
|||