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    About Hang Seng Insurance services

    Identity of service provider

    We're committed to providing you with high-quality and reliable insurance services, including life, general and medical insurance. Our life insurance is underwritten by Hang Seng Insurance Company Limited ("HSIC"), while our general insurance and medical insurance are underwritten by Chubb Insurance Hong Kong Limited ("Chubb") and HSBC Life (International) Limited ("HSBC Life") respectively.

    Hang Seng Bank Limited - Head Office 83 Des Voeux Road Central, Hong Kong

    Customer Feedback

    We welcome any feedback about this website or our insurance services and products. You can contact:

    Life insurance

    Hang Seng Life Insurance Service Hotline (852) 2198 7838

    General Insurance

    Chubb Customer Service Hotline (852) 3191 6668

    Medical Insurance (Voluntary Health Insurance Scheme)

    HSBC Life Policy Service Hotline (852) 2583 8000

    Medical Insurance (Group Schemes)

    HSBC Life Customer Service Hotline  (852) 2198 8000

    In the event that we have not resolved any claim to your satisfaction, you may contact Insurance Complaints Bureau (ICB), an independent industry body established for the purpose of resolving personal claims issues.

    About underwriters

    Hang Seng Insurance Company Limited

    Hang Seng Insurance Company Limited, a wholly-owned subsidiary of Hang Seng Bank, is authorised and regulated by the Insurance Authority. Hang Seng Bank is an insurance agent authorised by Hang Seng Insurance Company Limited.

    Hang Seng Insurance Company Limited PO Box 74315, Kowloon Central Post Office, Kowloon, Hong Kong

     

    Telephone number: (852) 2596 6262 Fax number: (852) 2503 3232

    Chubb Insurance Hong Kong Limited

    Chubb Insurance Hong Kong Limited ("Chubb"), a wholly-owned subsidiary of Chubb Limited, is authorised and regulated by the Insurance Authority in Hong Kong. Hang Seng Bank is an insurance agent authorised by Chubb Insurance Hong Kong Limited.

    Chubb Insurance Hong Kong Limited 39/F, One Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong Telephone number: (852) 3191 6668

    HSBC Life (International) Limited

    HSBC Life (International) Limited ("HSBC Life") is authorised and regulated by the Hong Kong Insurance Authority. We're an insurance agency authorised by HSBC Life for the distribution of the Voluntary Health Insurance Scheme Series and group medical schemes.

    HSBC Life (International) Limited 18/F, Tower 1, HSBC Centre, 1 Sham Mong Road, Kowloon, Hong Kong 

    Telephone number:

    (852) 2583 8000  (Voluntary Health Insurance Scheme)

    (852) 2198 8000 (Group Schemes)

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