Hang Seng Personal Banking mobile app

1. Supported Handset System
   • iPhone with iOS version 15.0 or above
   • Mobile handsets with Android^TM OS version 9.0 or above
2. For mainland China customers using Android mobile devices, please search for “Hang Seng” at the official app store of Huawei (choose "Hong Kong” region) to download the Hang Seng Personal Banking mobile app.
   
3. The mobile app can be accessed via the network of any local or overseas telecommunications service provider. You can use a 2G, 3G, HSDPA, 4G or Wi-Fi service. However, you must have a mobile internet service plan and handset that can support Internet access. Access to the Internet may also involve set-up procedures on your handset for some fixed IP SIM cards. Please check with your telecommunication service provider for details and up-to-date instructions. The connection speed may vary for different telecommunication service providers, different data usage plans, and different geographical locations. If you experience a slow response when mobile web browsing or during data transmission, please check with your telecommunication service provider. Customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your telecommunication service provider.
4. Android, Google Play and the Google Play logo are trademarks of Google LLC.
5. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.

Information provided on this app is for general information and reference only, and does not constitute nor is it intended to be construed as any professional investment or other advice. Persons who download or use this app should obtain appropriate professional advice where necessary. This app is not and should not be regarded as an offer, solicitation or recommendation to deal in any securities or investments.

No guarantee, representation, warranty or undertaking, express or implied, is made as to the fairness, accuracy, timeliness, completeness or correctness of any general financial and market information, news services and market analysis, projections and/or opinions etc (“Market Information”) provided on this app and the basis upon which any such Market Information have been made, and no liability or responsibility is accepted by Hang Seng Bank Limited (the “Bank”) in relation to the use of any such Market Information whatsoever provided on this app. Investors must make their own assessment of the relevance, accuracy and adequacy of the information, projections and/or opinions etc provided on this app and make such independent research/investigations as they may consider necessary or appropriate for the purpose of such assessment.

The Bank does not make any representation or recommendation or assessment as to whether or not any of the investment(s) mentioned on this app is/are suitable or applicable to any persons and thus shall not be held responsible in this regard. Investors should make investment decision(s) based on his/her own financial situation, investment experience, investment objectives, and specific needs etc; and if necessary, should seek independent professional advice before making any investment decision(s).

All investments involve risks. Prices of securities, foreign exchange, commodity and investment products may go up as well as down and may even become valueless. Past performance is not indicative of future performance. Investors should read the relevant risk disclosure statements, offering/product documents and terms and conditions in detail before making any investment decisions.

This app is provided by the Bank. The Bank has discretion whether or not to provide any information, products or services described on this app to any person. Any information, products or services described on this app may be withdrawn or amended at any time without advance notice at the discretion of the Bank.