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    Household & Others

    Accident

    Personal Accident Insurance Plan

    • Up to HKD1,000,000 personal accident coverage
    • Up to HKD500,000 personal liability coverage
    • Up to HKD20,000 Accidental Medical Expenses
    View details
    Policy wording applies. Personal Accident Insurance Plan is underwritten by Chubb Insurance Hong Kong Limited ("Chubb")

    Household

    Home Care Plus Home Insurance Plan

    • It provides up to HKD1,000,000 coverage for household contents damage and losses of personal valuables (e.g. jewellery and watches) caused by accident such as typhoon, flooding and accidental water pipe burst
    • Offers up to HKD10,000,000 coverage for the insured and any family members who need to be held legally liable or compensated for negligent bodily injury or property damage to a third party
    • "Home and Away Cover": If you also hold a valid policy of the Travelsure Protection Plan underwritten by Chubb, the maximum benefit of Worldwide All-Risks Cover for Personal Belongings under the Plan will even be doubled as a free upgrade during the insured journey
    View details
    Policy wording applies. Home Care Plus Home Insurance Plan is underwritten by Chubb Insurance Hong Kong Limited ("Chubb").

    Domestic Helper Insurance Plan

    • Offers employees’ compensation and hospitalisation coverage to full-time foreign domestic helpers
    • Covers against employer's liability for the accidental death or incapacity of domestic helper in the course of employment
    • Covers the financial losses arising from any proven dishonest act committed by the domestic helper
    View details
    Policy wording applies. Domestic Helper Insurance Plan is underwritten by Chubb Insurance Hong Kong Limited ("Chubb").

    Part-time Domestic Helper Insurance Plan

    • Offers protection for part-time domestic helpers including medical expenses
    • Covers employers against the employer’s legal liability under the Employees' Compensation Ordinance for the local part-time domestic helpers
    View details
    Policy wording applies. Part-time Domestic Helper Insurance Plan is underwritten by Chubb Insurance Hong Kong Limited ("Chubb").

    Private Car Insurance Plan

    • Provides third-party legal liabilities  protection for your private car
    • Offers unlimited windscreen and car window coverage with the No Claim Discount unaffected
    • Provides first-year brand-new vehicle compensation with no deduction for depreciation
    View details
    Policy wording applies. Private Car Insurance Plan is underwritten by Chubb Insurance Hong Kong Limited ("Chubb").

    Make a claim

    Claim procedures

    Find details on how to submit your claim and more.

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    Download form

    You can find all the forms and documents here for our insurance products.

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    Call us

    Life Insurance

    (852) 2198 7838
    Service hours:

    Mon to Fri: 9:00am to 5:30pm

    Sat: 9:00am to 1:00pm

    Closed on Sunday and Public Holidays

    General Insurance

    (852) 2998 9888

    Service hours:

    Mon to Fri: 9:00am to 5:30pm

    Closed on Saturday, Sunday and Public Holidays

    General Insurance (Private car/Fire Insurance Plan)

    (852) 3191 6668

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    Footnote

    Other points to note

    Hang Seng Bank Limited shall have the right in accordance with the related guideline from regulators and relevant regulations to reject all insurance applications accepted retrospectively and to cease acting as agent of that policy accordingly.