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    Phone Banking

    Phone Banking Service

    How to reset Phone Banking PIN?
    You can request your Phone Banking PIN by the following channels:
     
    1. Hang Seng Personal e-Banking
    2. Use ATM Card at any Hang Seng ATM in Hong Kong (Select “Other services” >“Reset Phone Banking PIN” on the main menu)
    3. Call our Phone Banking Hotlines
    4. Visit our branches

    If you wish to update other security settings, please visit Manage your banking profile.
     
    Please refer to the security advice provided by us at our Security & Fraud Centre at hangseng.com from time to time. Click here to learn more. .