Awards and Recognition (2019-2024)

Financial / Service Performance

Euromoney
- Best Domestic Bank for the Greater Bay Area, Greater Bay Area Awards 2024
The Asset
- Best Sustainability-linked Loan (Hong Kong), Triple A Sustainable Finance Awards 2024, 2021
- Best Syndicated Loan (Hong Kong), Triple A Sustainable Finance Awards 2024
- Best Social Loan (Hong Kong), Triple A Sustainable Finance Awards 2024
- Best Emerging Digital Technologies Project, Triple A Digital Awards 2024
- Best in Treasury and Working Capital for SMEs, Triple A Treasurise Awards 2024 (5th consecutive year)
- Best Payments and Collections Solution 2024, 2023, 2022, 2021, 2020
- Best Liquidity and Investments Solution, Triple A Treasurise Awards 2024, 2021
- Best Index Provider, Thematic - Hong Kong 2023
- Editors' Triple Star Award - Hang Seng Stock Connect China A Low Carbon Select Index 2023
- Best Bank - Domestic (Hong Kong), Triple A Country Awards 2021 (22nd consecutive year)
- Best Bank, Sustainable Capital Markets 2021
- Best Green Loan 2021
- Best Mobile Banking Application Award, Digital Project Awards 2021
Asia Asset Management
- Best ESG Index Provider – Hong Kong, Best of the Best Awards 2024, 2023, 2022
- Best ESG China Index Provider, Best of the Best Awards 2024, 2023
- Best China Index Provider, Best of the Best Awards 2024, 2023
- Most Innovative Index – Hong Kong , Best of the Best Awards 2023, 2022
Asiamoney
- Best Bank for SMEs, Best Bank Awards Hong Kong 2021, 2019
- Best Domestic Bank (Hong Kong) 2020
Asian Banking & Finance
- Branch Innovation of the Year – Gold, Asian Banking Finance & Retail Banking Awards, 2024
- Domestic Retail Bank of the Year (Hong Kong), Asian Banking Finance & Retail Banking Awards, 2024
- Analytics Initiative of the Year (Hong Kong), Asian Banking Finance & Retail Banking Awards, 2024
- The Financial Inclusion Initiative of the Year (Hong Kong), Asian Banking Finance & Retail Banking Awards, 2024
- Digital Banking Award (Hong Kong), Asian Banking & Finance Fintech Awards, 2024
- Digital Currency Award (Hong Kong), Asian Banking & Finance Fintech Awards, 2024
- Hong Kong Domestic Digital Payment Initiatives of the Year, The Asian Banking & Finance Wholesale Banking Awards, 2024
- China International Cash Management Bank of the Year, The Asian Banking & Finance Wholesale Banking Awards, 2024
- Hong Kong Domestic Trade Finance Bank of the Year, The Asian Banking & Finance Wholesale Banking Awards, 2024 (2nd consecutive year)
- API Project Of The Year 2020
- Hong Kong Domestic Technology & Operations Bank of the Year 2019 (2nd consecutive year)
AsianInvestor
- Fund House of the Year – Hong Kong, AsianInvestor Asset Management Awards 2023
The Asian Banker
- Best Payments Bank, The Asian Banker Global Transaction Finance Awards, 2024 (8th consecutive year)
- Best FX Bank in Hong Kong, The Asian Banker Global Transaction Finance Awards, 2024
- Best API initiative, Frictionless Transaction Awards 2023, 2022
- Best Digital/Mobile Banking Service, Hong Kong 2023, 2021
- Best Financial Asset/Market Trading Service, International Excellence in Retail Financial Services Awards 2021
- Best Mobile Banking Application, Excellence in Retail Financial Services Awards 2020
- Strongest Bank in Hong Kong and Asia Pacific 2019
- Best AI and Robotics Initiative, Application or Programme in Hong Kong, Financial Technology Innovation Awards 2019
The Banker
- No. 5 in The Top 1000 World Banks by country – Hong Kong 2022, 2020
Capital
- Supreme Brand Awards 2021
- Outstanding Digital Banking Service, Capital Outstanding eCommerce Awards 2021/22
Corporate Treasurer
- Best Payment Solutions Provider 2023
Equileap
- Ranked #1 in Hong Kong for gender equality 2023, 2022
Global Finance
- Best SME Bank, Hong Kong 2024
- Safest Bank in Hong Kong 2023, 2022, 2020
- Sustainable Finance Awards in Hong Kong, 2022
Hong Kong Business
- Banking Category, HKB Greater Bay Area Enterprise Awards 2024
- Global Banking Award 2023
The Hong Kong Chinese Importers’ & Exporters’ Association
- Outstanding Import & Export Industry Partner Award 2019 (4th consecutive year)
The Hong Kong General Chamber of Small and Medium Business
- Best SME’s Partner Award, 2024 (19th consecutive year)
Hong Kong Management Association
- Excellence in Collaboration and Partnership Special Award, HKMA/HKT Global Innovation Award 2022/23
- Excellence Report Award, Best Annual Reports Awards 2022
- Most Respected Organisations Award 2021
- Silver Award, General category, Best Annual Reports Awards 2020
- Bronze Award, General category, Best Annual Reports Awards 2019
Insights & Mandate
- Index Provider of the Year – Regional, Professional Investment Awards 2023, 2022
- ESG Innovation of the Year – Sustainable Investment Awards 2022
InvestHK & Hong Kong Monetary Authority
- Best Use Case Award, Central Bank Digital Currency (‘CBDC’) Track, Global Fast Track 2022
MerComm Inc
- Marketing Communications (Bronze), Mercury Excellence Awards, 2024
- Gen Z Audience Campaign (Bronze), Mercury Excellence Awards, 2024
- Gold Award for Chairman’s/President’s Letter, Bronze Award for Cover Photo/Design, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2023
- Silver Award for Traditional Annual Report, Bronze Award for Chairman's Letter, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2022
- Bronze Award, Websites category, Galaxy Awards 2022
- Gold Award for Interactive Annual Report, Silver Award for Chairman’s Letter and Bronze Award for Traditional Annual Report, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2021
- Silver Award for Interior Design, Bronze Awards for Interactive Annual Report and Traditional Annual Report, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2020
- Honours Awards for Cover/Photo Design, Interior Design and Interactive Annual Report, category of Banking & Financial Services: Hong Kong/PRC, International ARC Awards 2019
Randstad
- Most Attractive Employer, Banking and Financial Services Sector (Hong Kong), Randstad Award 2019

Corporate Sustainability

The Chinese University of Hong Kong Business School
- Constituent stock of Hong Kong Business Sustainability Index (8th consecutive year)
- Constituent stock of Greater Bay Area Business Sustainability Index (3rd consecutive year)
- Greater China Business Sustainability Index
Equileap
- 1st among the Top 10 companies in Hong Kong in Gender Equality Global Report & Ranking
FTSE Group
- Constituent stock of FTSE4Good Development Index (22nd consecutive year)
Hang Seng Indexes
- Constituent stock of Hang Seng Corporate Sustainability Index Series (13th consecutive year)
Investor and Financial Education Council
- Investor and Financial Education Award 2023 (Corporate) Silver Award
Intelligent Carbon
- 7th in Carbon Rating Report of China’s 100 Overseas Listed Companies
The Hang Seng University of Hong Kong
- Junzi Corporation Award (11th consecutive year)
- Junzi Corporation Exemplary Award (3rd consecutive year)
The Office of the Government Chief Information Officer, HKSAR Government
- HKICT Bronze Award in the category of “Smart People - Smart Education & Learning” for Hang Seng- St. James’ Settlement ‘I am…’ Youth Portal, an online platform that provides personalised career and academic advice for young people.
Hong Kong Council of Social Service
- Caring Company (20 years +)
Hong Kong ESG Reporting Awards
- Commendation Award for the Best GRI Report
Hong Kong Corporate Governance & ESG Excellence Awards
- ESG Excellence Award
Master-Insight Awards
- ESG Corporate Excellence Awards
Hong Kong Awards for Environmental Excellence (Services and Trading Sector)
- Gold Award
Global Finance
- Sustainable Finance Awards
MerComm Inc
- Gold Award for PDF Annual Reports, category of Sustainability Report: Hong Kong, International ARC Awards 2020
- Bronze Award for Annual Report Online, category of PDF (Corporate Sustainability Report 2019), Galaxy Awards 2020
- Honours Award for Cover Design of Annual Reports, category of Sustainability Report, Mercury Awards 2019/20
- Gold Award for Cover/Home Page, category of Corporate Social Responsibility Report, International ARC Awards 2019
- Bronze Award for PDF Version of Annual Report, category of Specialised Annual Report: Corporate Social Responsibility Report, International ARC Awards 2018
MSCI
- Constituent of the MSCI Pacific ex Japan SRI Index (8th consecutive year)
- ESG Rating: maintained an AA rating
The Agency for Volunteer Service
Hong Kong Volunteer Award 2022:
- Outstanding Award (Corporate & Non-Commercial Organizations)
- Volunteer Hours (Bronze)
Chinese Edition of Bloomberg Businessweek and Deloitte
- ESG Leading Enterprise Award 2022
- Leading Social Initiative Award
Outstanding Award for Green and Sustainable Loan Structuring Advisor (Greater Bay Area Corporate)
- Greater Bay Area Corporate –Visionary Sustainability-linked Loan Performance Metrics
Asia Asset Management’s Best of the Best Awards 2023
- Best ESG Index Provider - Hong Kong and Best ESG China Index Provider
The Asset Triple A Private Capital Awards 2023
- Editors’ Triple Star award for its Hang Seng Stock Connect China A Low Carbon Select Index
The Asset
- Best ESG Solution – Hedging and Risk: FX
China Banking and Insurance news
- China Financial Annual Outstanding CSR Project
People’s Daily Online
- Rural Revitalization Award